Privacy Policy

Precise Group Relines Pty Ltd

Effective date: 25th November 2025

Precise Group Relines Pty Ltd ACN 685 208 744, ABN 80 685 208 744, of 2 McCleerey Place, Albion Park NSW 2527 (Precise) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you use our website, contact us, request a quote, work with us, supply goods or services to us, apply for work, or use our employee portal and related systems.

1. Personal information we collect

We may collect personal information including:

  • name, job title, company name, postal address, email address and phone number;
  • information you provide in an enquiry, quote request, purchase order, invoice or other business communication;
  • employment, recruitment and contractor information, including resumes, work history, licences, qualifications, training records and right-to-work information;
  • employee and contractor compliance information required for site access, safety, inductions and project mobilisation;
  • information relating to the services or projects we provide or support; and
  • website usage information, including IP address, browser type, device information and pages visited.

We generally collect personal information directly from you. We may also collect it from your employer, recruitment agencies, referees, clients, suppliers, project owners, training providers, publicly available sources and other organisations where permitted by law.

2. Sensitive information

In limited circumstances, we may need to collect sensitive information relevant to safety, site access, employment, insurance or legal requirements. This may include information required to determine whether a worker meets a site or fitness-for-work requirement.

We will only collect sensitive information with your consent or where collection is otherwise permitted or required by law.

3. How we use personal information

We may use personal information to:

  • respond to enquiries and provide quotations;
  • provide, manage and improve our mill relining, shutdown support and related services;
  • manage customer, supplier, contractor and project relationships;
  • mobilise personnel and meet client, site, safety, training and compliance requirements;
  • recruit, engage, pay and manage employees and contractors;
  • verify qualifications, licences, competency and right-to-work information;
  • issue invoices, process payments and manage accounts;
  • maintain business, legal, tax, insurance and safety records;
  • protect our people, property, systems and legal rights; and
  • send relevant business, operational or service communications.

We may use your contact details to send marketing communications where permitted by law. You can opt out at any time by contacting us at admin@preciserelines.com.

4. Disclosure of personal information

We may disclose personal information to:

  • our employees, directors, contractors and professional advisers;
  • customers, project owners, principal contractors and site operators where required for project delivery, mobilisation or compliance;
  • suppliers, subcontractors, training providers and recruitment providers where necessary for our operations;
  • technology, payroll, accounting, website-hosting, document-storage and communications providers;
  • insurers, banks, auditors, regulators, government agencies and law-enforcement bodies where required or permitted by law; and
  • any other person with your consent or where disclosure is otherwise authorised by law.

We do not sell or rent personal information to third parties.

5. Overseas disclosure

Some of our technology and service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to ensure that personal information is handled in a manner consistent with applicable Australian privacy requirements.

6. Cookies and website analytics

Our website may use cookies and similar technologies to make the website function correctly, understand website usage and improve visitor experience. Cookies are small text files stored on your device.

You can change your browser settings to block or delete cookies. However, doing so may affect the operation of some website features.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include restricted access, secure systems, passwords, staff controls and appropriate record-management practices.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law, contract, safety, tax, employment, insurance or record-keeping obligations.

8. Access and correction

You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date.

Please send requests to admin@preciserelines.com. We may need to verify your identity before responding. We may refuse a request where permitted by law, but will provide written reasons where appropriate.

9. Privacy complaints

If you have a privacy concern or complaint, please contact us first so that we can investigate and try to resolve the issue.

Privacy contact:
Precise Group Relines Pty Ltd
2 McCleerey Place, Albion Park NSW 2527
Email: admin@preciserelines.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au .

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will be published on this website and will apply from its effective date.